In using this website, you are deemed to have read and agreed to the following terms & conditions:
In this terms and conditions document as well as in our privacy policy and our disclaimer, the following terminology applies: “customer”, “client”, “you” and “yours” refer to you, the person accessing our website and accepting the terms. “The company”, “ourselves”, “we” and “us” refers to Support Your Beauty, the company owning the Support Your Beauty brand and its products. “Party”, “parties” and “us” refers to both the customer and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the customer in the most appropriate manner. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.
Support Your Beauty does not give any medical advice. Tips, tricks, home remedies and any other information specified in our website are strictly for informational and educational purposes. We strongly recommend that you consult your doctor or health care expert before you try them.
Refund & Cancellation Policy
These are the terms concerning refunds for our customers:
- Only digital products, including training programs and membership access, are refundable. We only provide refunds for digital products that are created by us.
- In the event that you are not happy with any product you purchase from Support Your Beauty then you are protected by a 30 day money back guarantee.
- If you ask for a refund beyond 30 days after the initial purchase date of the product then you will not be granted a refund and there are no exceptions to this rule.
- Recurring payments are not refundable, since they fall outside of the 30 day guarantee period (e.g. if you purchase an annual subscription, you can get a refund within 30 days of the initial purchase, but you can’t get a refund 12 months later, when the subscription is automatically renewed, because that’s 11 months after the refund period expired). Subscriptions need to be cancelled in advance if you don’t wish to renew it.
- We reserve the right to refuse a refund if you continue to use Support Your Beauty products after requesting the refund.
- We reserve the right to refuse a refund if you violate any of our terms or policies.
- Refunds are made via Paypal and will processed within 5 business days by our customer support team. If you file a claim with Paypal before letting us solve your issue or process a refund, you will be permanently banned from our community. We don't like to keep your money. So be patient!
At Support Your Beauty, we offer a 30-day money back guarantee. If you are not satisfied with your purchase, simply contact us within 30 days of your initial purchase and you will receive a full refund of your purchase amount.
The only exclusion is if you attempt to download, rip, mirror or otherwise copy content from our Member Areas for offline use. Anyone caught doing this will not be entitled to a refund. Also, we only provide refunds for products that are created or manufactured by us.
In addition, downloadable tools, contents or products are not eligible for a refund.
Privacy Statement
We are committed to protecting your privacy. Authorized employees within the company access any information collected from individual customers on a need-to-know basis. Please see our full privacy policy on all details concerning your privacy, while using our website.
Confidentiality
Any information concerning the customer and the respective customer records are regarded as confidential and will therefore not be divulged to any third party, unless we are legally required to do so by the appropriate authorities. Customer data is passed on only to services required to maintain our business, such as payment processors (PayPal, Stripe, others) and customer databases (ActiveCampaign, GetResponse, and others). These third party services guarantee the privacy of your data in their own terms. Customers have the right to request sight of and copies of any and all customer records we keep, on the provision that we are given reasonable notice of such a request. We will not sell, share or rent your personal information to any third party or use your email address for unsolicited mail. Any mails sent by Support Your Beauty will only be in connection with the provision of agreed services and products.
Payment
Payments are processed through third-party payment providers like PayPal and Stripe, to insure the best possible customer experience and ensure the customer’s privacy. All our products are delivered as downloads, on receipt of payment. All goods remain property of the company until paid for in full. The download instructions are sent by email, after the payment is received. Additional charges, late fees, chargeback fees and other fees are determined by our payment providers.
Exclusions and Limitations
The information on this site is provided “as is”. To the fullest extent permitted by law, the company excludes all representations and warranties relating to this website and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this website and/or the company’s literature. The company excludes all liability for damages arising out of or in connection with your use of this website. Please see the privacy policy and disclaimer for full details. For licensing terms, see the corresponding section in the disclaimer.
Update
Should we update, amend or make any changes to these terms of service, those changes will be prominently posted here.
If you require any more information or have any questions about our Terms of Service, please feel free to contact us by email at [email protected].